Midlands Postal Customer Council

Thanks for attending the Midlands Postal Customer Council Event on September 21, 2011. See below for special offers, booklets and copies of the presentations.

Free Teleseminar

Be our guest at our next teleseminar on Thursday, October 20, 2011, Checklists - Simple and Powerful Tools:

In a complex world, the simple checklist helps prevent more errors than specialized equipment or software programs. Too many people think that checklists are "beneath them" or "adding unnecessary work". In his book, The Checklist Manifesto: How to Get Things Done. Atul Gawande addresses these issues head-on, and makes a succinct and cogent argument for using checklists - for anything that you think is important enough to do correctly.

Building on Dr. Gawande's work, this teleseminar will show how introducing checklists will mean changing how you and your staff approach your jobs.

(The teleseminar begins at Eastern Time - 12pm; Central Time - 11am; Mountain Time - 10am; Pacific Time - 9am)

To obtain your free registration, simply email us:
teleseminars@berkshire-company.com.

Free Newsletter

Strategy is a monthly publication from The Berkshire Company. Get your free subscription today!

Tips Booklet

Order our booklet, 110 Tips to Improve Your Mail Center. Learn more about the booklet.

Midlands PCC Presentations

Download free PDFs of our presentations by clicking the links below: